1. Acceptance of Terms

By accessing or using the services of Zion Hollow Creative ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Collection of Personal Information

To provide our services effectively, we may collect personal information including, but not limited to, your phone number and email address. By providing this information, you consent to our use of it for the following purposes:

Appointment Confirmations and Reminders: We will use your phone number and/or email address to send you confirmations and reminders for your appointments.

Marketing Promotions: We may occasionally send you promotional materials and marketing communications about our services, offers, and events. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.

3. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy (below) for detailed information on how we collect, use, and protect your personal information.

4. User Responsibilities

As a user of our services, you agree to:

Provide accurate and up-to-date personal information.
Keep your account information confidential and notify us immediately of any unauthorized use of your account.
Use our services for lawful purposes only and in accordance with these Terms.

5. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations or rescheduling requests made with less than 24 hours' notice may be subject to a fee.

6. Limitation of Liability

Zion Hollow Creative shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claim arising from the use of our services shall not exceed the amount paid by you for the services.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of TN, without regard to its conflict of law principles.

9. Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at: [email protected]

Privacy Policy

Zion Hollow Creative ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: This includes your name, phone number, email address, and other contact details.
Usage Data: Information about how you use our website and services, such as your IP address, browser type, and access times.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Manage Our Services: Including scheduling and confirming appointments, consulting, and managing client relationships.
To Communicate with You: Sending you appointment confirmations, reminders, and marketing promotions (with your consent).
To Improve Our Services: Analyzing usage data to enhance our offerings and user experience.
To Comply with Legal Obligations: Ensuring our practices align with applicable laws and regulations.

3. Sharing Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as email communication platforms.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

4. Protecting Your Information

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of internet transmission or electronic storage is completely secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information under certain conditions.
Objection: The right to object to our processing of your personal information.
Restriction: The right to request that we restrict the processing of your personal information.
Data Portability: The right to request the transfer of your personal information to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at the contact details provided below.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will delete it from our records.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]

(423) 831-2166

[email protected]

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